When Harry met Starbucks

After an early-morning appointment yesterday, I indulged with a quick stop at Starbucks on my way out of town. Once upon a time, Starbucks was a daily destination...a morning experience not to be missed.

Yesterday, it was like stepping into the movies. Sally was standing at the counter as I came in and I knew I was in for it before I moved into line behind her.

"...Yes, a pomegranate juice. I'd like a coffee...which is better?...okay, the Gold Coast...a Venti Gold Coast but I want it with a shot of espresso. Which would you recommend...?" On and on for four orders.

I lost my patience, backed out of line and wandered the store pretending to look at merchandise. Two more customers stepped in front of me and still she ordered.

By the time she was done, I was ten minutes later than I otherwise would have been but finally relieved. Though not quite satisfied.